Virus and Spyware FAQs 2017-04-25T05:52:17-05:00

I have a security software on my computer. Why didn’t it catch it or perform virus removal?

That’s exactly why we developed our proprietary Virus Removal Process. Today’s security software is good. Unfortunately, there are tens of thousands new spyware and viruses that come out every day. For the companies that produce security software, it is a daunting task to identify each new threat, then develop an counter measure and send the update to all its customers. Furthermore, there hasn’t been a security software that we have found which effectively protects against all threats. This is why you need custom virus removal; for the threats that get past the other virus detection software.

I don’t have anything valuable on my computer, so why should I care if anyone sees my stuff?

Stealing personal data is only one consequence of having spyware or malware on your computer. Your computer could also be controlled by someone else to attach other computers, websites, or legitimate businesses. The worst part is this can happen unknown to you. This is why regular virus scanning is important, along with having an Austin or Round Rock Virus or Spyware removal company clean all of that out of your machine so you can be confident that you’re not being used for something nefarious.

How did I get a virus or spyware installed on my computer?Virus Removal Austin, Round Rock Virus Removal

Websites-Viruses are perpetuated using websites that appear to be legitimate but have infected code. Merely viewing an infected website may infect your computer with a virus or spyware.

Email attachments-Email Word, Excel, PDF, and other attachments may contain virus or spyware – even when sent from people you know. If it looks suspicious, send a quick email verifying that they sent it to you.

Phishing-These are emails designed to look legitimate and ask you to take action. Many of them come with a subject like ‘Suspicious Activity’ or ‘Password Confirmation’ and ask you to confirm the credentials of an account you may (or may not) have.

Email links-You likely receive emails that appear to be sent from someone you that has a link and a cryptic message. These are phishing emails that are tailored to take advantage of the ambiguity of the email message in hopes of you clicking on the embedded link. Clicking on these types of links will infect your computer.

Can’t I just use System Restore or Time Machine to perform Virus and/or Spyware Removal?

System Restore or Time Machine will roll-back your computer to a previous state but many of today’s sophisticated viruses and spyware infect your System Restore backup files. When you complete a System Restore or Time Machine, you will likely find the virus or spyware has re-infected your computer. You simply have to hire a local, Austin professional Virus Removal company.

I saw an advertisement for a service that will speed up my computer. Won’t that help?

The television advertisements for services that speed up your computer address each computer with a cookie cutter approach and don’t intelligently address the root cause of your computer’s performance, which is usually a virus infection.

For any other questions, or to schedule your Virus or Spyware Removal with us, Fill out our Contact Form or Call (512) 693-8070 today!